About Dennis Volz and Our Agency

Our Mission

Our mission is to treat our customers the way we’d like to be treated: to care for them as people first, to help them manage the risks this life has to offer, to help them recover from unexpected losses and tragedies, and finally to assist them whenever possible to realize their dreams.

We want to get to know you as a human being. Everything we do is about quality service, a friendly atmosphere, mutual trust and integrity. We hope you consider us a member of your team to get the most out of life.

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Our Agency

We’ve been serving the Greater San Diego area for over 35 years. Our approach to insurance is a little different in that we like to get to know you before we recommend the type of insurance, coverage, limits and deductibles. Give us a call and see just how personable the insurance experience can be. Dennis, Yvonne, Maria and Daisy stand ready to assist you make these most important decisions.

Our commitment to you is to provide the best insurance advice and information to you so you can then choose the best and most cost-efficient insurance products. We want you to have the coverage you need — NOTHING MORE, NOTHING LESS!

About Dennis:

  • California Resident since 1950
  • 1st Lt, USMC, 1974-78
  • Licensed Insurance Agent since 1978
  • Stopped wearing ties (except for pictures) in 1984
  • Responsive
  • Listening
  • Helpful

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Our team is trained and licensed to provide you with the most up-to-date, comprehensive insurance available
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Dennis Volz as the agent brings over 35 years of insurance experience to the table.  Having been an agent with the same insurance carrier (SF) from day one, he understands not only all aspects of insurance but the inner mechanics of the company.  When you need something done, Dennis knows someone in the company to take care of it.
Dennis also enjoys spending time with his family.  With three grown, married kids in town and an assortment of dogs and grandchildern, Dennis and his wife Mikki keep busy helping and enjoying great times with them as individuals or all together as one big group.  Yes.. it does get a little crazy at times, but that’s the way we like it!

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.Yvonne brings her quick wit, sharp intellect, 10+ years experience, and a wonderful smile to the agency.  You’ll love to hear Yvonne answer the phone because she always cares about you first as a person and then as a customer.

Serving as our Office Manager, she is fully licensed in all personal and commercial lines of insurance and will work tirelessly to ensure that your insurance is properly written and issued.  She lives in Chula Vista with and has a large family that keeps her non-working hours full of birthday parties, outings and special times with family, cousins, nieces and nephews.

She is fluent in English and Spanish.

 

Maria Valdez

 

Maria will greet you with a friendly, “Hello” and make you feel right at home. Her wonderful smile and affable nature will set you immediately at ease. And loves to help out at her daughter’s school and take weekend adventures.

She is fully licensed for Auto, Home, Renters, Commercial, Life and Health insurance and can help you with decisions on how best to protect your family. Maria is also very skilled in all of our State Farm Bank products and one of her favorite specialties is commercial auto insurance.

Focused, diligent, steady and consistent, fluent in English and Spanish: We’re not sure what we’d do without her.

 

Daisy2

Daisy loves the beach and is a certified cheese head. Her family is her life. And just don’t sit down with her at a poker table because she’ll walk home with all the chips!

She is intrigued with people’s life stories as to how they got to where they are in their life.

Daisy fills two very important roles in our office. She is the head of Administrative Liaison holding the foundation of your account together ensuring your contact information, address and payment status are all current and up to date. She is also our State Farm Bank Specialist bringing a wealth of knowledge and assistance to our customers with better auto loans, savings and checking accounts, credit cards and other financial strategies to help navigate today’s complicated financial challenges.
Intensely focused on providing the very best service to our customers, Daisy is fluent in English and Spanish. She brings a wonderful spark of zest and energy to the office. We’re so happy to have her as part of our State Farm Team.

 

Our office is easily accessible and designed to make your visit comfortable while providing you with the most up-to-date insurance, tools and insights.

In November of 2009 we left the office we’d enjoyed for 25 years and moved next door to an updated and expanded location.  Located in Spring Valley, our office serves our clients that live all over the state of California.  While the bulk of our client base lives in San Diego County, some of our policyholders live in Redding, San Francisco, Los Angeles, Palo Alto, Santa Barbara and Palm Springs just to name a few.

With an office completely wired for all the latest in computer and communications technology, you’ll find that Dennis and the team or the expanded State Farm Customer Service Team is available to you virtually 24-hours a day!

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Appointed with the familiar Red and White, our office is easy to locate and parking is both plentiful and convenient.  You’ll be welcomed by a tray of snacks and a cold beverage of your choice.  There will be cool tunes playing on the office iPod and we DO take requests.  You’ll most likely get to hear what you want from the collection of some 8,000 songs on the playlist!

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Dennis Volz Insurance Agency

Insurance for the Times of Your Life

Office – 619-670-1000
FAX: (619) 670-1121
CELL   (619) 339-1339
10791 Jamacha Bl, Suite 1
PO BOX 1961
Spring Valley, CA 91979